How to Prepare Your Order for Scanning
Remove all photographic prints from albums, sleeves, and/or envelopes. We can only accept loose photos and cannot accept negatives or slides. Photos in albums cannot be processed with our high-speed scanner. Sort your photos by size with the smallest on the top and the largest on the bottom, and orient photos so that images are “heads up.” Photos may range in size from wallet (2 ½″ × 3 ½″) to 8 ½″ × 11″. Photos that are mounted may or may not be run through the scanner. We will determine whether we can scan a mounted photo prior to performing the scan. Damaged photos are processed at your risk.
Make certain every photo is face up and heads up. Photos will be scanned in the direction received. We will make every effort to insure that your photos are oriented the same way if you order this option at an additional charge.
Only individual photos can be scanned. If there is any tape, glue, or other material that might impede the scanning, we cannot process the photo. If any photos are too thick or cannot be scanned for other reasons, we will package them separately for you with a notation that they were not scanned.
If you have photos with writing on the back, you may wish to have the writing scanned with the photo. In this case, organize all two-sided photos together and mark them as two sided. We will scan both sides, and the back will appear directly after the front.
No copyrighted photos can be reproduced. Please read the copyright information and limits of liability statements found on the order form. Please note that, due to the nature of high-speed scans, variances may occur between high-speed mass-quantity scans and individual scans in regards to color and/or contrast.